Managing effective communications is difficult during normal times, let alone after disaster. Prioritizing clear communications across multiple channels with different stakeholders is essential, and done well can avoid confusion and help more people make good decisions. Communicating trusted information to those who are rebuilding can also increase community engagement in the recovery process.
Hear from leaders in three fire impacted communities in Northern CA, Southern CA and Oregon as they outline what strategies were most effective for their local recoveries, advice they want to share, and lessons learned along the way. What channels of communication were most useful for which groups? How did they collect feedback and make changes based on what they learned? What helped them keep their needs and stories top of mind in the community over the long term?